We may collect the following types of personal information:

• Name
• Email address
• Phone number (including mobile number if you opt in to SMS communications)
• Mailing address
• Payment information (processed securely through third-party processors; we do not store full card numbers)
• Information submitted through contact forms, reservation requests, or survey responses
• Technical data such as IP address, browser type, and pages visited (collected automatically via cookies and analytics tools)

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service
• To process reservations, orders, and transactions
• To send transactional and promotional communications (email, SMS) when you have opted in
• To improve our website, menu offerings, and customer experience
• To comply with legal obligations

If you opt in to receive SMS messages from us, please note the following:

• SMS consent is not shared with third parties or affiliates for marketing purposes.
• Message frequency may vary.
• Message and data rates may apply.
• To opt out at any time, reply STOP to any message or text STOP to our number.
• For assistance, reply HELP or visit https://www.flatcreekrestaurants.com.

By opting in to SMS from a web form or other medium, you agree to receive SMS messages from A&J Restaurant Management LLC. This includes SMS messages for conversations (between employees) and conversations (external). Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to any message to opt out.

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and business (e.g., reservation platforms, payment processors, email/SMS platforms) — bound by confidentiality obligations
• Analytics providers (e.g., Google Analytics) to help us understand website usage
• Law enforcement or regulatory authorities if required by law

SMS consent and phone numbers obtained for SMS purposes are not shared with third parties or affiliates for their own marketing use.

Our website uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and support marketing efforts. You may control cookie settings through your browser. Note that disabling cookies may affect certain features of our website.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request data portability

To exercise any of these rights, contact us at info@flatcreekrestaurants.com.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Flat Creek Restaurants

Website: https://www.flatcreekrestaurants.com

Email: info@flatcreekrestaurants.com

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from A&J Restaurant Management LLC. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.flatcreekrestaurants.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.